Terms Of Use
Yours Clothing Limited supplies products listed on the Yours Clothing, and BadRhino websites, and in our stores under the following Terms and Conditions. Please read these Terms and Conditions, and our Privacy and Cookie Policies carefully before using any of our websites, or ordering from us.
The Terms and Conditions apply to your use of any Yours Clothing website and to any products you purchase from them; regardless of how you access the website, including any technologies or devices where our website is available to you at home, on the move or in store
We reserve the right to update these Terms and Conditions at any time, and any updates affecting you or your purchases will be notified to you, by us in writing (via email), and on this page.
The headings in these Conditions are for convenience only and shall not affect their interpretation.
We recommend that you print and keep a copy of these Terms and Conditions for your future reference…
This website is owned and operated by Yours Clothing Limited, a company registered in England and Wales (company registration number 123456). Registered office is: Newcombe House, Bakewell Road, Orton Southgate, Peterborough. PE2 6XU United Kingdom.
Registered VAT number is: GB 12345678.
Contract
– The agreement between us and you for the sale and supply of products
Cookies
– Small text files which are placed by our websites on your computer hard drive to identify your computer and to store information about your session on our website.
Personal Information
– Details provided by you to us.
Product(s)
– An item offered for sale by Yours Clothing Limited.
Product Description
– Where details of individual products are provided, and details of any special conditions that apply to particular products are displayed
Special Conditions
– Any terms and conditions outside of this document applied to a specific product.
Terms and Conditions
– These terms and conditions and any special conditions applied to individual products.
Users
– Means users of our websites collectively.
We / Our / Us
– Means Yours Clothing or any of our registered trading names.
Website
– Means users of our websites collectively.
You/ Your
– Refers to you as a customer.
any products you
purchase from
our
stores, and any orders from Yours Clothing that
you
place through
our website
. These
terms
and
conditions
apply regardless of how
you
access the
website
, including via any device by which we make our
website
available to
you
.
You
must read these
terms and conditions
carefully. When placing an order through the
website
,
you
will be asked to confirm that
you
have read, understood and agree to the
terms and conditions
in their entirety. If
you
do not agree to these,
you
must not order any product(s) through the website.
- Placing Orders
- To place an order
you
can either open an account with
us
, or you can login with an existing PayPal, or Amazon account or you can use our Guest Checkout. If opening an account with Your Clothing, you will be required to provide us with some compulsory personal information.
You
confirm that all
personal information
provided to
us
by
you
is accurate, true to your knowledge, and kept up to date. You can, at any time, update or correct your details by logging in to
your
Account.- When
you
create an account
we
will ask
you
to create a password to allow
you
to access
your
account, and to maintain account security on this
website
.
You
are responsible for keeping
your
password and account information confidential.
We
shall not be liable for any loss or damage which may arise as a result of any failure by
you
to protect
your
personal information. Should
you
become aware of or suspect any unauthorised use of
your
account, please contact
us
.- If
we
are suspicious of any activity from
your
account that appears fraudulent,
we
can reserve the right to refuse
you
access to, and where necessary, delete
your
account. - If
you
use our Guest Checkout
we
will retain
your
personal information in order to process
your
order. If
you
already have an Account we will attempt to match your personal data with
your
existing account information if not we will retain
your
information for future orders that
you
might make.
- To place an order
- Subscriber Offers
- By adding a subscriber offer to your transaction you are giving permission for Yours Clothing to opt you into all communications including but not limited to email, sms, and notifications. If you decide at whatever stage to opt out of marketing communications then any subscriber offers are not valid and will not be applied to your purchase. You may opt back in at anytime by accepting subscriber offers or changing your preferences.
- Order Acceptance
- Completion of checkout online does not constitute
our
acceptance of
your
order from us.
You
will be notified by email as soon as possible with confirmation that we are processing
your
order.
Our
acceptance of
your
order will take place only when
we
take payment from
you
and despatch of the product(s) is confirmed.
We
have the right, prior to despatching the
product(s)
to decline an order for any reason, including legal and regulatory reasons.
Our
contract with
you
will start when
you
receive the order despatch email and remain in place until the last day of
your
right to return the
products
.- If
we
cannot supply
you
with the all of the
products you
ordered,
we
will not process the parts of
your
order unavailable.
We
will inform
you
of this by email and, if
you
have already paid for the
product(s)
, refund
you
in full for the item(s) as soon as reasonably possible. - If the fulfilment of any aspect of an order would be illegal or unlawful,
we
have the right to stop or cease to fulfil the order at any time, including after despatch of
products
or notification to
you
that the order is being processed. In such circumstances,
you
acknowledge that Yours Clothing shall incur no liability.
- Completion of checkout online does not constitute
- Payment
- During the checkout process,
you
will be asked to enter
your
payment details. All fields indicated as compulsory must be completed. - By completing payment details
you
confirm that the method being used to make payment belongs to
you
, or is in
your
name where an agreement is entered into with any credit or third party provider.
We
do not store
your
payment information, however third party providers used by
us
may be using encrypted secure payment mechanisms that could store
your
data. Please see individual payment providers websites for further information on how they hold
your personal information
collected at payment.
We
take full payment immediately for all
products
, unless
you
sign up to pay for
your
order using
our
third party credit provider. Card payments will be subject to authorisation from your
card
issuer, and credit facilities subject to a credit check.
Products
ordered remain the property of Yours Clothing until they have been collected in store, or
we
have delivered them to the address specified by
you
.- If
you
have already received the
products you
ordered from
us
, but
your
payment was not received,
you
must either pay for the items, or return them to
us
in the same condition that
you
received them, in accordance with
our
reasonable return instructions and at
your
own expense. If
you
fail to do this within 30 days from the date on which we notify
you
of cancellation of the order,
we
may arrange for collection of the
products
at
your
expense.
We
reserve the right to charge
you
for any and all damage to any
products
that are the subject of an unpaid order.
- During the checkout process,
- Delivery and Collection Delivery
- Timescales and charges for delivery vary depending on the
products
ordered,
your
delivery address and country, and the delivery services available.
You’ll
find full details of
our
delivery charges here . - Delivery will be to the address or store specified in
your
order. If no one is available at a residential or other address at the time of delivery, our courier will advise whether
your
order has been left in a specified safe place, or returned to depot/post office. - Orders over ₫2,257,400 delivered to a UK address are free of charge but if you return an item or items and your order amount after a refund falls below ₫2,257,400, then the standard delivery charge will be applied to your order and your refund will be reduced for this amount. Offer excludes gift cards. The basket value is calculated inclusive of any other promotions.
- Orders over ₫1,881,100 online in a single transaction delivered to a Yours Clothing store are eligible for Free Delivery under our click and collect scheme. Offer excludes gift cards. The basket value is calculated inclusive of any other promotions.
- When the products are delivered to the delivery address specified in your order, all risk including of loss or damage to the products shall pass to
you
.
We
shall be under no liability for any failure to deliver
products
when specified if the delay or failure is wholly or partly caused by circumstances beyond
our
control.- In the UK, delivery charge refunds can only be made in accordance with
your
statutory rights under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 and other applicable legislation. Similar rights may apply for some international deliveries. For further information about
your
statutory rights see “Right to Cancel” section below and contact
your
local authority Trading Standards department or consumer advice centre.
- When
you
collect
your
order from a store,
you
will need to bring a printout of
your
order confirmation and photographic proof of
your
identity. We will notify
you
when
your
order is ready to be collected from
your
chosen store.
- Due to customs, legal, regulatory and certain practical restrictions applicable to orders placed for international delivery,
we
reserve the right to define what
products
can and cannot be delivered to which destination. - Yours Clothing
products
are sold on the basis that delivery duty is unpaid.
You
, as the recipient, may have to pay import duty or a formal customs entry fee prior to or on delivery. Additional taxes, fees or levies may apply according to local legislation and before placing an order for international delivery,
you
are required to check these details. - It will be
your
sole responsibility, where applicable to comply with any export controls or sanctions rules applied to
products
supplied to
you
. - It will be
your
sole responsibility, where applicable to comply with any export controls or sanctions rules applied to
products
supplied to
you
. - Where free delivery is offered over a spend threshold any returns that when refunded reduce the order below that threshold then the original delivery charge will be applied to the order and the refund reduced accordingly. Offer excludes gift cards. The basket value for the threshold is calculated after any promotions are applied to the order.
- Timescales and charges for delivery vary depending on the
- Delays
We
will make every effort to keep
you
informed should supply of
your product(s)
be prevented or delayed for reasons beyond
our
control.
We
shall be under no liability to
you
for such delay or failure of
products
being delivered when originally specified.
- Changes to an Order
- Any changes to
your
order must be notified to
us
prior to their despatch, and be in writing (via email). - When an order is placed,
you
cannot make changes to
your
name or address once
your
order has been despatched. - If
you
amend or change
your
order this could lead to changes to
your
delivery timetable. - If
you
amend or change
your
order you may also find the item is no longer available, or that the price has changed for which
you
may be charged.
- Any changes to
- Right to cancel
- If
you
are entering into a
contract
with
us
as a consumer online or ordered by telephone,
you
have the right to cancel* (under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013),
your contract
at any time up to 14 calendar days after the day on which
you
received the products you ordered. *This statutory right to cancel is separate from
our
goodwill policy, and does not apply to products purchased in
our
stores. - When
we
have received all of
your
order back, any paid delivery charge will be included in
your
refund. The delivery charge refund will be to the value of standard delivery. - If
you
wish to cancel an
order
, please be aware that statutory rights of cancellation do not apply to lingerie, or any products with a hygiene seal where the seal has been removed, broken or damaged. - To exercise
your
right to cancel your
contract
with
us
,
you
must inform
us
of
your
decision in writing within 14 calendar days after the day
you
received the
products
, which
you
can do by downloading the cancellation form here and sending to us separately. - While the
products
are in
your
position,
you
must take reasonable care of them until you return them to
us
.
You
shall send back any
products
or return them to
us
, without undue delay and in any event not later than 14 days from the day
you
communicate your cancellation of the
contract
to
us
.- The deadline is met if
you
send back any
products
before the 14 days has expired. Unless returned to a Yours Clothing store, or Asda collection point
you
will have to pay any direct cost of returning any
products
to
us
. If you use our free returns label to return a cancelled order, we reserve the right to charge you our standard returns cost of ₫150,200 in the UK or €8 in the EU.
Products
should be returned either with, or in their original packaging.
You
are only liable for any diminished value of the
products
resulting from the unnecessary handling, in excess of what is necessary to establish, characteristics and functioning of the
products. We
will assess this
charge
when the products are returned but this charge will not be more than the
original contract value
We
will process
your
refund within 14 days of receipt of the
products
.- For
products
delivered to a third party, at
your
request in accordance with
your
order,
you
will only be able to exercise this cancellation right if
you
can return the goods to
us
.
- If
Website Use
By accessing, browsing, placing an order on, registering with, or using this
website
,
you
confirm that
you
have read, understood and agree to these
conditions
in their entirety. If
you
do not agree to these
terms and conditions
in their entirety, do not use this
website
.Your
use of this
website
, is governed by all legal notices on this
website
together with all applicable
terms and conditions
and our Privacy Policy and
Cookie
Policy.Use of this
website
by
you
, should only be for lawful purposes and
you
may not use it in a way that infringes the rights of anyone else or that restricts or inhibits anyone else’s enjoyment of the
website
.Without
our
prior written consent,
you
must not copy, reproduce, edit, communicate to the public, deep-link into, or distribute in any way the web pages or materials on the website or the computer codes or elements comprising the
website
other than solely for
your
own personal use.Content of this
website
may not be used for any commercial purposes whatsoever.
Rights Ownership
All rights, including copyright and intellectual property rights used on, in and to this
website
are owned by or licensed to Yours Clothing Limited.Use of the
website
grants no rights to
you
in relation to
our
intellectual property rights, or that of third parties.By submitting information (other than compulsory
personal information
when registering an account), text, photos, graphics or other content to the
website
,
you
confirm that
you
have the right to use the material and grant
us
a right to use such materials at
our
discretion, with or without accreditation in any media including, without limitation, to post and remove such materials from the
website
.You
further agree to execute all such submissions and do as
we
may reasonably require in order to assign any such rights to
us
and waive any moral rights
you
acquire in the
website
.
Ownership of Submissions
Other than
personal information
, all comments, blog posts,
product
reviews, suggestions, questions, images,
product
or marketing ideas and any other submissions disclosed, submitted or offered to Yours Clothing on or through the
website
or otherwise by
you
shall become and remain
our
property once submitted.Within these
terms and conditions, you
must comply with the content standards set out in clause 28.You
warrant that
you
own or have the right to use any submissions.
Social Networking Sites
These
terms and conditions
also govern any submissions
you
make on any Yours Clothing related third party website or page such as
our
Facebook, Twitter, or Instagram.We
are not responsible for any content or material posted on any third party social networking site and it does not necessarily reflect the opinions or ideas of Yours Clothing or its employees.All material posted on any third party social networking site must comply with the third party social networking sites’ Terms of Use, and these
terms and conditions
.
Intellectual Property Rights
By offering or disclosing any submissions,
your
agreement to these
terms and conditions
shall constitute an assignment to Yours Clothing of any intellectual property rights.Whenever
you
use a feature that allows
you
to upload to
our
site, or to make contact with other
users
of
our
site, or make any submissions on any Yours Clothing related third party website,
you
must comply with the content standards set out in these
terms and conditions
.We
are not responsible for, nor do
we
endorse any third-party advertising on
our
pages of any social networking sites.All rights, including copyright on
our websites
, and third-party pages are owned by or licensed to Yours Clothing.Any use of Yours Clothing social networking pages or their contents, including copying or storing them in whole or in part, other than for
your
own personal, non-commercial use is prohibited unless we have given
our
permission in writing.You
confirm that any content
you
offer by submission is
your
own and does not infringe the intellectual property of others, including trademarks and copyrighted material.
Confidentiality
Any material
you
upload to
our website
will be considered non-confidential and non-proprietary, and
we
have the right to use, copy, distribute and disclose to third parties any material in the submissions for any purpose.We
also have the right to disclose
your
identity to any third party who is claiming that any material posted or uploaded by
you
to
our
site or any Yours Clothing related third party social networking sites constitutes a violation of their intellectual property rights, or of their right to privacy.We
will not be responsible, or liable to any third party, for the content or accuracy of any materials posted by any
user
of
our website
.We
have the right to remove any submissions
you
make on
our website
if, in
our
opinion, such submission does not comply with the content standards set out in clause 28.
Rules for Submissions
You
must be 18 years of age or older.Suppliers or manufacturers are not eligible to post a submission.
You
must be the author and owner of the intellectual property rights.Submissions should not include:
- Offensive, abusive or otherwise inappropriate language;
- Blasphemy, discriminatory, profanity, racist, sexually explicit, sexually gratuitous, spiteful or comments or content that might be considered to be harassment, or threatening against the personal safety or property of others
- comments about other users commenting, reviewing or blogging on the site
- remarks about criminal accusations, false, defamatory or misleading statements
- material impersonating others or
personal information
about anyone, including yourself, such as phone numbers, postal addresses or credit card numbers - advertisements or spam material
- third party brand names or trade marks
- Computer script, HTML coding or website URLs
- availability, price, promotions or alternative ordering or delivery information
- information about
our
suppliers or manufacturers - unsupported claims about the
product
producing an effect other than that for which it is indicated - references to any
products
other than the
product
to which the submission relates.
Yours Clothing, in its absolute discretion, reserves the right to not publish the submission, or remove reviews which do not comply with the
terms and conditions
.
Further
terms and conditions
apply when making a submission. Please read our Customer Ratings and Reviews Terms of Use, before uploading to the
website
.If
you
require an immediate response from
us
or have a comment about
our
service please contact
us
directly for a quicker response.Accuracy of Content
To the extent permitted by applicable law,
we
disclaim all representations and warranties, express or implied, that content or information displayed in or on this
website
is accurate, complete, up-to-date and does not infringe the rights of any third party.Any views expressed in
user
content are opinions of those
users
and do not represent the views, opinions, beliefs or values of Yours Clothing.
Damage to Your Computer or Electronic Device
We
use reasonable efforts to ensure that this
website
is free from viruses and malicious or harmful content, but
we
cannot guarantee that your use of the content or any links on this
website
will not cause damage to
your
computer or device.It is
your
responsibility to ensure that
you
have the right equipment, including antivirus software to use the
website
safely and to screen out anything that may damage or harm your
computer
or device.We
shall not be liable, except where required by applicable law, to any
user
for any loss or damage they suffer as a result of viruses or other malicious or harmful content that they access from or via this
website
.
Links to Other Websites
On this
website
,
we
have placed links to other websites
we
think
you
may want to visit.
We
do not vet these websites and do not have any control over their content.We
cannot accept any liability, except where required by applicable law in respect of the use of any linked websites.
Liability Exclusions
We
exclude all representations, warranties, conditions and terms, whether express or implied to the fullest extent permitted by law.We
accept no liability for any losses or damages which are not reasonably foreseeable arising out of or in connection with these
terms and conditions
or
your
use of the
website
.These exclusions shall be governed by and construed in accordance with English law. If any provision of these disclaimers and exclusions shall be unlawful, void or for any reason unenforceable then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.
Nothing in these
terms and conditions
shall limit or exclude
our
liability for personal injury or death caused by
our
negligence or for fraud.These
terms and conditions
shall also not limit or exclude any other liability that
we
are not permitted to limit or exclude under applicable law.
Other Legal Notices
- On areas of this
website
, there may be other legal notices which relate to
your
use of the
website
, all of which together with these
terms and conditions
govern your use of this
website
.
- On areas of this
Assignment and Third Party Rights
We
may update or amend these
terms and conditions
from time to time to comply with law or to meet our changing business requirements without notice to
you
. Any updates or amendments will be posted on the
website
.You
may not assign or sub-contract any of
your
rights or obligations under these
terms and conditions
to any third party unless
we
agree in writing.We
may assign, transfer or sub-contract any of our rights or obligations under these
terms and conditions
to any third party at
our
discretion.Only
you
and
we
shall be entitled to enforce these
terms and conditions
. No third party shall be entitled to enforce any of these
terms and conditions
, whether by virtue of the Contracts (Rights of Third Parties) Act 1999 or otherwise.
Waiver
No relaxation or delay by
us
in exercising any right or remedy under these
terms and conditions
shall operate as waiver of that right or remedy or shall affect
our
ability to subsequently exercise that right or remedy.Any waiver must be agreed by
us
in writing.
Severability
- If any of these
terms and conditions
are found to be illegal, invalid or unenforceable by any court of competent jurisdiction, the rest of these
terms and conditions
shall remain in full force and effect.
- If any of these
Entire Agreement
- Any matter that arises out of
your
use of this
website
(including any
contract
entered between
you
and
us
through the
website
) shall be governed by the laws of England and Wales and any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales. All contracts shall be concluded in English.
- Any matter that arises out of
Law, Jurisdiction and Language
- Any matter that arises out of
your
use of this
website
(including any
contract
entered between
you
and
us
through the
website
) shall be governed by the laws of England and Wales and any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales. All contracts shall be concluded in English.
- Any matter that arises out of
Changes to these Conditions
We
reserve the right to change and update these
terms and conditions
from time to time and recommend that
you
revisit this page regularly to keep informed of the current
terms and conditions
that apply to
your
use of the
website
.By continuing to access, browse and use this
website, you
will be deemed to have agreed to any changes or updates to our
terms and conditions
.
Privacy and Cookie Policies
Our
Privacy Policy and
Cookie
Policy explain what
personal information
we
collect about
you
when
you
use the
website
.
You
can view
our
Privacy Policy and
Cookie
Policy here. Please note that when
you
agree to these
terms and conditions you
shall be deemed also to have read and understood
our
Privacy Policy and
Cookie
Policy in their entirety.